How to Fix the Sage 50 SBD Desktop Error

At times, user experience Sage 50 SBD Desktop Error while setting up their workstation. However, it can be encountered if there is issue with your company files or security applications that the user may have installed. If you’re also a victim of Sage 50 SBD Desktop error, don’t worry! This article is going to discuss about the error causes, symptoms, and different easy and quick approaches to get rid of the error without giving much efforts.

Reasons behind the Sage 50 SBD Desktop error

There are number of reasons are responsible for this Sage error. Let’s have a quick look at jotted below reasons:

l  Due to issues encountered when installing the Sage software.

l  In the event that the document has a virus, this could result in a problem.

l  Using Speed up My PC, a system filter could not be executed.       

Effective methods to fix the Sage 50 SBD Desktop error

Well, you’re aware of the reasons of the error. It’s time to execute the methods to resolve the Sage 50 SBD Desktop error that is discussed below:

Method 1: Run as an Administrator

This is the simplest method that has been successful in resolving the Sage 50 SBD Desktop Error. The user simply needs to do one thing to complete this process effectively.

l  Initially, Sage 50 application shortcut on the user's workstation desktop needs to be right-clicked on it

l  The user will notice a little menu appear when they right-click on the shortcut and select options

l  Next step is to choose the “Run as administrator” option from that menu

l  By choosing this, the Sage application will be launched with administrator rights on the user's computer

l  Finally, you can check the Sage 50 SBD Desktop error is resolved, if not you can move to next method.

Method 2: Try to login using another username

By entering a different username and password, the user can try to log into their company's data.

l  Using the manager's login information, the user can log in

l  The Sage SBD Desktop issue is usually fixed in this way

l  If the problem is resolved, the user must either create a new username or remove the criteria files for the user who suffered from the error.

Method 3: Try renaming the license files

This method helps the user to rename the licencing files on their workstation. The user will only be able to find the licencing files if and only if they have previously used the software on those workstations.

Following the procedures listed below, users can rename licence files:

l  Prior to closing Sage Accounting, the user must do so

l  Now you have to change the name of the SDK License folder

l  The data path to the folder will be utilised, and it will look like this: C:\Program Data\Sage\SDK License

l  The user needs rename the folder once they have reached the data path in order for it to read C:\Program Data\Sage\SDK License OLD instead of the original name

l  The user must next rename the folder C:\Program Data\Sage\Accounts\<> and move to the following location on their computer

l  The user then needs to find the Sage.usr file and delete it from the folder after arriving at the aforementioned data path

l  It should be mentioned at this point that the user might also be required to delete the account number from the register

l  Users can use the actions listed below if they need to delete the account number from the registry.

Sage 50 SBD Desktop Error and Will Now Close

At this point, it should be mentioned that the user might also be required to remove the account number from the registry. Users can follow these methods to delete the account number from the registry if necessary:

l  The user must simultaneously press the Windows + R key from your keyboard

l  The Run command application will start running on the user's workstation after doing this

l  Regedit must be entered into the Run command window before clicking the Ok button

l  The user then needs to search for the HKEY_CURRENT_USER\Software\Sage\Line 50 in the pane on the left

l  The user must then double-click on the AccountNumber, find KEY_CURRENT_USER\Software\Sage\Line 50 from the pane on the left, and delete all of its contents before pressing the “Ok” button

l  The user can now click on the File menu before clicking on the Ok button

l  The user must reopen the app to check if the problem still exists after successfully deleting the contents.

 

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Method 4: Rename the Sage.ini file

The user may also attempt renaming the "sage.ini" file in an effort to resolve the Sage 50 SBD Desktop Error. The “sage.ini” file can be renamed using the following steps:-

l  The Windows key and E keys must be pressed simultaneously by the user

l  After doing so, the user's workstation's File Explorer application will launch

l  On the workstation, after launching File Explorer, the user must go to the following data path: C:\ProgramData\Sage\Accounts

l  The next step for the user is to identify the file titled "sage.ini" and then right-click on it after finding it in the C:\ProgramData\Sage\Accounts data path

l  The user must choose the “Rename” option from that menu

l  The file must be renamed to “sage.old” by the user

l  The user must reopen the software to determine whether the problem still exists after successfully renaming the file.

To prevent the Sage 50 SBD Desktop error from reoccurring in Bit defender

Apply the same exclusions stated below if you see the same notice when using different antivirus or malware protection.

l  In the beginning, open your Bitdefender

l  A white "B" on a red background represents Bitdefender in the task bar

l  After selecting Protection, move on to Exclusions and Antivirus

l  Select Add after choosing Excluded processes

l  Go to the following file:

v27	32-bit	l  [Sage Accounts program directory]\SBDDesktop.exe You can check the program directory in Sage Accounts in Help, About. l  C:\Program Files\Sage\AccountsServiceV27\sg50svc_v27.exe l  C:\Program Files\Sage\AccountsServiceV27\sg50CtrlSvc_v27.exe
	64-bit	l  [Sage Accounts program directory]\SBDDesktop.exe You can check the program directory in Sage Accounts in Help, About. l  C:\Program Files (x86)\Sage\AccountsServiceV27\sg50svc_v27.exe l  C:\Program Files (x86)\Sage\AccountsServiceV27\sg50CtrlSvc_v27.exe
v26	32-bit	l  [Sage Accounts program directory]\SBDDesktop.exe You can check the program directory in Sage Accounts in Help, About. l  C:\Program Files\Sage\AccountsServiceV26\sg50svc_v26.exe l  C:\Program Files\Sage\AccountsServiceV26\sg50CtrlSvc_v26.exe
	64-bit	l  [Sage Accounts program directory]\SBDDesktop.exe You can check the program directory in Sage Accounts in Help, About. l  C:\Program Files (x86)\Sage\AccountsServiceV26\sg50svc_v26.exe l  C:\Program Files (x86)\Sage\AccountsServiceV26\sg50CtrlSvc_v26.exe
v25	32-bit	l  [Sage Accounts program directory]\SBDDesktop.exe You can check the program directory in Sage Accounts in Help, About. l  C:\Program Files\Sage\AccountsServiceV25\sg50svc_v25.exe l  C:\Program Files\Sage\AccountsServiceV25\sg50CtrlSvc_v25.exe
	64-bit	l  [Sage Accounts program directory]\SBDDesktop.exe You can check the program directory in Sage Accounts in Help, About. l  C:\Program Files (x86)\Sage\AccountsServiceV25\sg50svc_v25.exe l  C:\Program Files (x86)\Sage\AccountsServiceV25\sg50CtrlSvc_v25.exe
v24	32-bit	l  C:\Program Files\Common Files\Sage SBD\SBDDesktop\v14\SBDDesktop.exe l  C:\Program Files\Sage\AccountsServiceV24\sg50svc_v24.exe l  C:\Program Files\Sage\AccountsServiceV24\sg50CtrlSvc_v24.exe
	64-bit	l  C:\Program Files (x86)\Common Files\Sage SBD\SBDDesktop\v14\SBDDesktop.exe l  C:\Program Files (x86)\Sage\AccountsServiceV24\sg50svc_v24.exe l  C:\Program Files (x86)\Sage\AccountsServiceV24\sg50CtrlSvc_v24.exe
v23	32-bit	l  C:\Program Files\Common Files\Sage SBD\SBDDesktop\v14\SBDDesktop.exe l  C:\Program Files\Sage\AccountsServiceV23\sg50svc_v23.exe l  C:\Program Files\Sage\AccountsServiceV23\sg50CtrlSvc_v23.exe
	64-bit	l  C:\Program Files (x86)\Common Files\Sage SBD\SBDDesktop\v14\SBDDesktop.exe l  C:\Program Files (x86)\Sage\AccountsServiceV23\sg50svc_v23.exe l  C:\Program Files (x86)\Sage\AccountsServiceV23\sg50CtrlSvc_v23.exe
v22	32-bit	l  C:\Program Files\Common Files\Sage SBD\SBDDesktop\v12\SBDDesktop.exe l  C:\Program Files\Sage\AccountsServiceV22\sg50svc_v22.exe l  C:\Program Files\Sage\AccountsServiceV22\sg50CtrlSvc_v22.exe
	64-bit	l  C:\Program Files (x86)\Common Files\Sage SBD\SBDDesktop\v12\SBDDesktop.exe l  C:\Program Files (x86)\Sage\AccountsServiceV22\sg50svc_v22.exe l  C:\Program Files (x86)\Sage\AccountsServiceV22\sg50CtrlSvc_v22.exe
v21	32-bit	l  C:\Program Files\Common Files\Sage SBD\SBDDesktop\v12\SBDDesktop.exe l  [Sage Accounts program directory]\sg50svc.exe l  [Sage Accounts program directory]\sg50CtrlSvc.exe
	64-bit	l  C:\Program Files (x86)\Common Files\Sage SBD\SBDDesktop\v12\SBDDesktop.exe l  [Sage Accounts program directory]\sg50svc.exe l  [Sage Accounts program directory]\sg50CtrlSvc.exe

l  Press Exclude Program.

Disable Active Settings' Active Threat Control for a while if the problem continues.

How to Fix the Sage 50 SBD Desktop Error

To prevent the problem from reoccurring in Security Defender

l  Start with opening the Security Defender

l  Next, you’re supposed to add the following files to the list of exclusions:

v27	32-bit	l  [Sage Accounts program directory]\SBDDesktop.exe You can check the program directory in Sage Accounts in Help, About. l  C:\Program Files\Sage\AccountsServiceV27\sg50svc_v27.exe l  C:\Program Files\Sage\AccountsServiceV27\sg50CtrlSvc_v27.exe
	64-bit	l  [Sage Accounts program directory]\SBDDesktop.exe You can check the program directory in Sage Accounts in Help, About. l  C:\Program Files (x86)\Sage\AccountsServiceV27\sg50svc_v27.exe l  C:\Program Files (x86)\Sage\AccountsServiceV27\sg50CtrlSvc_v27.exe
v26	32-bit	l  [Sage Accounts program directory]\SBDDesktop.exe You can check the program directory in Sage Accounts in Help, About. l  C:\Program Files\Sage\AccountsServiceV26\sg50svc_v26.exe l  C:\Program Files\Sage\AccountsServiceV26\sg50CtrlSvc_v26.exe
	64-bit	l  [Sage Accounts program directory]\SBDDesktop.exe You can check the program directory in Sage Accounts in Help, About. l  C:\Program Files (x86)\Sage\AccountsServiceV26\sg50svc_v26.exe l  C:\Program Files (x86)\Sage\AccountsServiceV26\sg50CtrlSvc_v26.exe
v25	32-bit	l  [Sage Accounts program directory]\SBDDesktop.exe You can check the program directory in Sage Accounts in Help, About. l  C:\Program Files\Sage\AccountsServiceV25\sg50svc_v25.exe l  C:\Program Files\Sage\AccountsServiceV25\sg50CtrlSvc_v25.exe
	64-bit	l  [Sage Accounts program directory]\SBDDesktop.exe You can check the program directory in Sage Accounts in Help, About. l  C:\Program Files (x86)\Sage\AccountsServiceV25\sg50svc_v25.exe l  C:\Program Files (x86)\Sage\AccountsServiceV25\sg50CtrlSvc_v25.exe
v24	32-bit	l  C:\Program Files\Common Files\Sage SBD\SBDDesktop\v14\SBDDesktop.exe l  C:\Program Files\Sage\AccountsServiceV24\sg50svc_v24.exe l  C:\Program Files\Sage\AccountsServiceV24\sg50CtrlSvc_v24.exe
	64-bit	l  C:\Program Files (x86)\Common Files\Sage SBD\SBDDesktop\v14\SBDDesktop.exe l  C:\Program Files (x86)\Sage\AccountsServiceV24\sg50svc_v24.exe l  C:\Program Files (x86)\Sage\AccountsServiceV24\sg50CtrlSvc_v24.exe
v23	32-bit	l  C:\Program Files\Common Files\Sage SBD\SBDDesktop\v14\SBDDesktop.exe l  C:\Program Files\Sage\AccountsServiceV23\sg50svc_v23.exe l  C:\Program Files\Sage\AccountsServiceV23\sg50CtrlSvc_v23.exe
	64-bit	l  C:\Program Files (x86)\Common Files\Sage SBD\SBDDesktop\v14\SBDDesktop.exe l  C:\Program Files (x86)\Sage\AccountsServiceV23\sg50svc_v23.exe l  C:\Program Files (x86)\Sage\AccountsServiceV23\sg50CtrlSvc_v23.exe
v22	32-bit	l  C:\Program Files\Common Files\Sage SBD\SBDDesktop\v12\SBDDesktop.exe l  C:\Program Files\Sage\AccountsServiceV22\sg50svc_v22.exe l  C:\Program Files\Sage\AccountsServiceV22\sg50CtrlSvc_v22.exe
	64-bit	l  C:\Program Files (x86)\Common Files\Sage SBD\SBDDesktop\v12\SBDDesktop.exe l  C:\Program Files (x86)\Sage\AccountsServiceV22\sg50svc_v22.exe l  C:\Program Files (x86)\Sage\AccountsServiceV22\sg50CtrlSvc_v22.exe
v21	32-bit	l  C:\Program Files\Common Files\Sage SBD\SBDDesktop\v12\SBDDesktop.exe l  [Sage Accounts program directory]\sg50svc.exe l  [Sage Accounts program directory]\sg50CtrlSvc.exe
	64-bit	l  C:\Program Files (x86)\Common Files\Sage SBD\SBDDesktop\v12\SBDDesktop.exe l  [Sage Accounts program directory]\sg50svc.exe l  [Sage Accounts program directory]\sg50CtrlSvc.exe

Conclusion                 

The methods covered in this article are among of the most reliable solutions for Sage 50 SBD Desktop Error troubleshooting. Give the Sage Helpdesk Team a call if resolving a technical problem is a difficult task for you. We'll connect with you soon to assist with Sage 50 SBD Desktop Error troubleshooting or if you have further queries related to Sage 50 software.

 

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FAQs:

Q1. Why do we encounter SBDDesktop.exe Bad Image error in Sage 50? How do we overcome this error?

Ans: The error SBDDesktop.exe Bad Image appears when you open a Sage 50 account. Damaged Sage Accounts.dll files and antivirus software deleting or quarantining.dll files are the two main reasons of this problem.

l  The error message's.dll files should be renamed to .old or

l  Input appwiz.cpl and click on the Ok button after pressing the Windows key and R

l  Sage 50 Accounts can be modified, fixed, or, if none of those options are available, uninstalled

l  After clicking Repair, adhere to the directions displayed on the screen.

Q2. Can we resolve the SBDDesktop.exe error by checking email settings in Sage 50?

Ans: Yes, you can fix the SBDDesktop.exe error by checking email settings in Sage 50:

l  Checking your reports or layouts for the Sage sbddesktop.exe error is the first step

l  Select Email Setup from the Printers Offsets menu after making your selection

l  After that, make sure to select Microsoft Outlook from the drop-down menu under Default Provider

l  Use the default provider by selecting the option under the report's MAPI heading

l  The Preview Window can then be closed by selecting on the Ok button.

Q3. How do I resolve the SBD Desktop error in Windows 10?

Ans: This can happen if some of the files that the software needs are not installed. To enable you to remove this, you’re advised you to re-download Sage 50 Accounts v24. After it has been taken out, make sure you are logged in as the Administrator before disabling your antivirus program. After that, you can reinstall the program.